Latest Update

Here's the latest on my hybrid car. I'm drafting a long note to Honda about my overall experience. I hope I can offer some useful advice on everything from customer satisfaction processes to dealer/manufacturer communication. Honda is a good company, and I suspect their heart is in the right place, so I hope they'll fully internalize my input. In the meantime, I order a new set of license plates from the State of Ohio. Regretably, I'm just not comfortable keeping the "Mo Miles" plates on my car. More on this later.